This Refund & Cancellation Policy applies to all purchases made with Elevate Pathways Coaching & Consulting, Inc., including coaching services, consulting packages, digital products, and advisory programs.

By completing a purchase or signing a service agreement, you acknowledge and agree to the terms outlined below.

1. Digital Products — All Sales Final

All digital products and electronic materials — including e-books, workbooks, templates, online courses, toolkits, and downloadable resources — are non-refundable and non-returnable, due to the immediate access provided at purchase.

➡ No refunds will be issued on digital product sales under any circumstances.

Please review all product descriptions carefully before purchasing.

2. Coaching and Consulting Services

All coaching and consulting services are delivered under a signed Client Agreement.

Cancellation Policy

Clients may cancel their engagement at any time; however:

➡ No refunds will be issued once payment has been made unless the client exercises their legal right to cancel within the stated rescission period (see below).

If a client cancels after services have begun, future sessions will be discontinued, but no portion of payments already made will be refunded.

3. Three-Business-Day Rescission Period (Prepaid Packages)

In accordance with consumer protection guidelines:

Clients who purchase prepaid coaching or consulting packages may request a full refund within three (3) business days of signing the agreement.

After the three-day rescission period:

➡ No refunds will be issued, and all payments are final, even if the client discontinues services.

This policy applies whether the program has begun or not.

4. Missed Appointments & Rescheduling

Clients may reschedule coaching or consulting sessions with at least 24 hours’ notice.

Sessions missed or canceled without proper notice may be forfeited at the discretion of Elevate Pathways Coaching & Consulting, Inc.

No refund or credit will be issued for missed appointments.

5. Events, Workshops & Retreat Registrations

Unless otherwise specified at checkout, registrations for live or virtual workshops, events, or retreats are non-refundable.

In the event of company cancellation, the client will receive full credit toward a future program.

6. Exceptions for Billing Errors

Refunds will only be issued in the following rare cases:

Duplicate payment

Erroneous double-billing

Processing error in our payment system

All validated refunds will be returned to the original form of payment within 7–10 business days.

7. Contact Information

Questions regarding this policy should be directed to:

Elevate Pathways Coaching & Consulting, Inc.

📧 Email: [email protected]m 📞 Phone: (904) 478-1206   

📬 Address: 2073 Palmetto St. #482, Middleburg, FL 32050

By purchasing a digital product, booking coaching, or entering into a consulting agreement, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy in full.